My survey is built, how do I use it?

There are two ways to get people to use your survey; e-mail or post the URL to your web site.

For either of these to work, you need to get the survey web address commonly known as the URL.

The easiest way to do this is to login into your FreeSurveysOnline.com account, manage your survey and then preview it.

When you click the preview survey button, a new browser window will appear with your survey's URL. This web address can then be copied and pasted into either an e-mail message or directly into your web site.

Your survey URL will look something like this:

http://www.freesurveysonline.com/fso/AskSurvey.fso?Survey=X&CheckID=Y

Where X and Y are two numbers.

When previewing your survey and you are using Internet Explorer, you can also click on File, Send, Link By E-Mail or in Netscape, File and then Send Page.

We always recommend that you e-mail these links to yourself first, so that you can test them.

Can I download results?

Yes you can.

A text delimited file can be created containing all of your responses. This is done by accessing your account, and from the MySurveys window click the Results option. When the summary listing of the results appear, there is a button titled "Download Results"

Further assistance on download results is available [more help]

How to I replace the FreeSurveysOnline.com logo with my own?

• Your logo must be available on the Internet
• Obtain the FULL URL of the logo. This can be done by going to your web site, and right clicking on your logo and selecting properties. The address that is displayed has to be remembered - you can actually highlight this address line and press CTRL+C to copy the text
• Edit your Survey
• Click on the "Edit Survey Information" button
• Paste or type the FULL URL address into the field that says LOGO URL.
• Select the position of your URL
• Click Close

I just created my account, but my survey keeps expiring! How do I correct this?

• Firstly, validate your account expiration date by logging into FreeSurveysOnline.com, and clicking on Account Information and checking the "Account Expires" date.
  
• Most of the problems with this issue, are due to an invalid or expiry expiry date.
• Edit your survey
• Click the "Edit Survey Information" button
• Locate the "Survey Expires" field
• There must be a valid date here and in a format of YYYY/MM/DD
  • For example, if you don't want your survey to expire, please enter 2010/12/31
  • If you would like 7th September 2009, enter 2009/09/07
• Click Close, and Preview your Survey

Is there an option, to have the survey on multiple pages?

• Log in to FreeSurveysOnline.com and edit your survey,
• Highlight the question that you would like to have start on a new page
• Click the "Edit Question" option
• Once the "Question Management" screen appears, there is an option at the bottom titled "Display this question on a new page".
• Check this option
• Click Close
• Preview your survey